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MANA Trailers & Towing - Terms & Conditions

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Last updated: 25/05/2025

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These Terms & Conditions apply to all trailer hires carried out by MANA Trailers & Towing LTD. By hiring a trailer from us, you (“the Hirer”) agree to the terms outlined below.

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1. Eligibility

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To hire a trailer from us, you must:

  • Be at least 21 years of age

  • Hold a valid UK driving licence (photocard and proof of address required)

  • Be legally entitled to tow the trailer based on your vehicle and licence

  • Provide a valid insurance policy covering the vehicle towing the trailer

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We reserve the right to refuse hire if documents or driving eligibility cannot be confirmed.

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2. Hire Period

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  • The hire period begins at the agreed time of collection and ends when the trailer is returned in full, undamaged condition.

  • Late returns may be subject to additional charges, calculated per hour or day.

  • Extensions to the hire period must be agreed in advance and are subject to availability.

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3. Payment & Deposits

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  • Full payment must be made prior to or at the time of collection, unless otherwise agreed.

  • A security deposit (amount to be confirmed) may be required. This will be refunded upon safe, undamaged return of the trailer.

  • Any damage, late return fees, or cleaning charges will be deducted from the deposit.

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4. Trailer Condition

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  • The trailer will be supplied in a roadworthy, clean, and serviceable condition.

  • The Hirer must inspect the trailer upon collection and report any concerns immediately.

  • The trailer must be returned in the same condition it was supplied. A cleaning fee may apply for excessively dirty returns.

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5. Hirer Responsibilities

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During the hire period, the Hirer agrees to:

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  • Use the trailer legally, safely, and appropriately

  • Not exceed the maximum load or towing capacity

  • Ensure the load is secure and evenly distributed

  • Check tyres, lights, and couplings regularly during use

  • Use the trailer only in the UK, unless otherwise agreed in writing

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The Hirer is fully responsible for the trailer and its contents during the hire period, including any damage, theft, loss, or third-party claims.

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6. Prohibited Uses

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The trailer must not be used for:

  • Transporting illegal goods or substances

  • Racing, off-road use, or towing by unsuitable vehicles

  • Sub-hire or loan to third parties

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7. Damage, Loss & Insurance

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  • The Hirer is liable for all damage or loss to the trailer during the hire period.

  • In the event of an accident, theft, or breakdown, the Hirer must notify MANA Trailers immediately.

  • The Hirer must provide insurance details and cooperate with any claims process.

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8. Breakdowns & Assistance

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  • MANA Trailers & Towing LTD is not responsible for breakdowns resulting from misuse or overloading.

  • We may assist, where possible, in the event of a fault — but this is not guaranteed as part of the hire.

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9. Cancellations & Refunds

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  • Cancellations made with more than 48 hours’ notice will receive a full refund.

  • Cancellations with less than 48 hours' notice may result in a partial or full charge.

  • No refund is provided for early returns unless agreed in advance.

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10. Limitation of Liability

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MANA Trailers & Towing LTD shall not be liable for:

  • Any personal injury, loss, or damage caused by misuse or improper towing

  • Loss of earnings or delays resulting from trailer failure or unavailability

  • Third-party incidents caused by the Hirer or their towing vehicle

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11. Agreement

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By signing the Trailer Hire Agreement or confirming your booking, you accept these Terms & Conditions and agree to be bound by them.

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