Last updated: 25/05/2025
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At MANA Trailers & Towing LTD, we are committed to protecting your privacy and handling your personal information in a secure and transparent way. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website or services.
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1. Who We Are
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This website is operated by MANA Trailers & Towing LTD, a company registered in the UK.
Our contact details are: info@manatrailers.co.uk | (+44) 07984744633
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2. What Information We Collect
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We may collect and process the following personal data:
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Name, email address, phone number, and address (for orders, enquiries, or bookings)
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Payment details (processed securely through third-party providers — we do not store full card information)
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Vehicle or trailer information (for servicing or hire purposes)
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IP address and website usage data (via cookies or analytics tools)
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3. How We Use Your Information
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We use your personal data to:
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Process orders, payments, and bookings
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Respond to enquiries or customer support requests
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Send order confirmations, service reminders, or relevant updates
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Improve our website and customer experience
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Comply with legal obligations
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​We do not sell or share your personal data for marketing purposes without your explicit consent.
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4. Lawful Basis for Processing
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We process your data under the following lawful bases:
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Contractual necessity – to fulfil a product order or service booking
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Consent – where you’ve opted in to receive marketing
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Legal obligation – for recordkeeping, tax, or insurance requirements
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Legitimate interests – to operate and improve our business
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5. How We Store and Protect Your Data
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Your data is stored securely using appropriate technical and organisational measures.
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or to comply with legal and regulatory requirements.
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6. Cookies & Website Analytics
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Our website uses cookies to enhance user experience and track website performance. You can manage cookie preferences through your browser settings.
For more detail, see our Cookie Policy.
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7. Third Parties
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We may share limited data with trusted third parties for essential services, such as:
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Payment processors (e.g. Stripe, Square, PayPal etc.)
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Delivery services
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Website hosting and analytics providers
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All third-party providers are required to handle your data in compliance with UK data protection laws.
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8. Your Rights
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You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to or restrict certain types of processing
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Withdraw consent (where applicable)
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Lodge a complaint with the Information Commissioner’s Office (ICO)
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To exercise any of these rights, contact us at info@manatrailers.co.uk.
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9. Updates to This Policy
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We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revision date.
10. Contact Us
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If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.
